Decision-focused visual analytics for real organizations

I help for-profit and nonprofit organizations use data visualization and quantitative analysis to uncover patterns, prioritize limited resources, and improve strategic decisions across operations, inventory, and marketing, without building unnecessary analytical complexity.

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Services

Work is tailored to your decision context, data constraints, and timeline. The emphasis is on usable insight rather than analytic complexity for its own sake.

Visual Analytics

Data visualization and insight development

Visual analysis that surfaces patterns and tradeoffs leaders can interpret and act on.

  • Exploratory visual analysis for messy or incomplete data
  • Executive dashboards focused on decision questions
  • Inventory, sales, and marketing performance views
Operations and Supply Chain

Operational and inventory decision support

Analysis that helps organizations balance cost, service, and risk.

  • Inventory planning and shortage management
  • Demand patterns, capacity tradeoffs, and prioritization
  • Operational diagnostics tied to practical constraints
Marketing Analytics

Customer and campaign analysis

Insight that helps teams allocate marketing effort more effectively.

  • Customer clustering and segmentation style analysis
  • Campaign performance and learning analysis
  • Visualization to support targeting decisions
Advisory

Ongoing analytic advisory

Monthly reporting and interpretation support for evolving decisions.

  • Regular review of new data and emerging patterns
  • Interpretation support for leadership teams
  • Decision framing under uncertainty

How I Work

A clear, structured process designed to support sound decision making from framing through action.

1

Clarify the decision context

Identify the decision, align on scope, and define what success looks like before analysis begins.

2

Assess data and assumptions

Review available data, assess quality and limitations, and make assumptions explicit.

3

Analyze and model selectively

Tailor analysis to the decision at hand using visualization, quantitative modeling, scenario analysis, and selective use of AI tools when they add clarity.

4

Translate insight into action

Convert findings into decision-ready options with clear tradeoffs and practical implications.

Engagement Options

While my work follows a consistent analytical process, engagements are modular and can be scoped to fit your decision needs, timeline, and organizational context.

Option A

Decision Framing and Scoping

A short engagement to clarify the decision, align stakeholders, and define a practical analytical plan before deeper work begins.

  • Clarify the decision context and success criteria
  • Assess available data and key assumptions
  • Define the right questions, scope, and timeline
  • Concise decision brief with recommended next steps
Option B

Targeted Analysis and Insights

Focused analysis designed to answer a specific question and inform near-term choices in operations, inventory, or marketing.

  • Quantitative analysis tailored to a defined decision question
  • Visual summaries and stakeholder-ready explanation
  • Scenario comparisons when tradeoffs matter
  • Findings translated into practical implications
Option C

Decision Support with Recommendations

End-to-end decision support that translates analysis into a small set of actionable options with clear tradeoffs and implementation considerations.

  • Decision-ready options and tradeoff summary
  • Supporting models (for example, Excel) and visual analytics
  • Risk and sensitivity checks as appropriate
  • Executive brief with recommendations and next steps
Option D

Ongoing Advisory Support

Ongoing analytical support for organizations that benefit from continuity over time, including periodic analysis, interpretation, and decision preparation.

  • Regular check-ins tied to decision cycles
  • Recurring analysis and dashboard refinement
  • On-call support for new questions as they arise
  • Light enablement so teams can sustain the work
Option E

Staff Training and Capability Building

Structured instruction designed to build internal analytical and operational capability, grounded in real organizational data and decision contexts.

  • Customized training in supply chain and operations management
  • Data visualization and analytics workshops (for example, Tableau)
  • Spreadsheet modeling and decision analysis using Excel
  • Introductory statistical analysis for managers and analysts
  • Hands-on sessions focused on interpretation, not just technique
Option F

Modular Engagement

A flexible engagement assembled from defined components to match specific decision needs, organizational constraints, and timing.

  • Combine elements from decision framing, analysis, recommendations, and training
  • Scope defined collaboratively with clear boundaries and deliverables
  • Designed for organizations with multiple or evolving needs
  • Maintains analytical rigor while allowing flexibility

Selected Experience

Examples of applied work translating data into decisions.

Nonprofit

Operational streamlining

Visualized funding requests and workflows to help leadership identify bottlenecks and improve prioritization.

Retail

Inventory and marketing insight

Used sales, inventory, and marketing data to inform inventory planning and campaign strategy.

Professional Certificates

Certifications that reflect technical depth across analytics, supply chain, and professional supply management.

Certifications

Verified credentials

These certifications support a practice grounded in rigorous analysis and real world execution.

Tableau Desktop Foundations Certification — Salesforce (Tableau) Certified Analytics Professional (CAP) — INFORMS Certified Supply Chain Professional (CSCP) — Association for Supply Chain Management (ASCM) Certified in Production and Inventory Management (CPIM) — Association for Supply Chain Management (ASCM) Certified Professional in Supply Management (CPSM) — Institute for Supply Management (ISM)

Credibility

Academic rigor, industry grounding, and public engagement.

I am an Associate Professor of Analytics and Operations Management at Bucknell University. My background combines industry experience in procurement, manufacturing, and finance with rigorous training in quantitative analysis and investigation methods.

I am the recipient of Bucknell University's Lindback Award for Distinguished Teaching, reflecting a sustained commitment to explaining complex ideas clearly using real data and applied problems.

Peer reviewed publications (grouped by theme)

Supply Chain and Operations

  • Inventory allocation, fulfillment lead time, capacity decisions
  • Shipment sizing and logistics modeling

Healthcare and Public Policy

  • Telehealth utilization and access disparities
  • Vaccine distribution and wait time management

Ethics and Governance

  • Ethical challenges for same day delivery contractors

Analytics Education

  • Applied analytics tools and decision focused learning designs
Press and public commentary
  • WITF – Supply chain disruptions and consumer impact
  • The Philadelphia Inquirer – Baby formula shortages
  • Modern Materials Handling – Logistics and materials strategy
  • FOX and regional media – Retail and operations insights

About

Jimmy Chen Consulting provides independent advisory services focused on analysis, investigation, and judgment under uncertainty. The goal is not to promise outcomes, but to help organizations make better informed decisions using the data they have.

This work is especially well suited to small and mid sized organizations that do not have in house analytics teams. Outcomes depend on data quality, context, and execution.

If clients wish, engagements can later inform teaching or academic projects, with no obligation and no additional burden.

Contact

Email is the simplest way to begin. Please briefly describe the decision you are trying to support, the data you have, and your desired timeline.

Email: jimmy@jimmychenconsulting.com